We aim to process all orders as soon as possible once placed, therefore there is only a small time-frame available if you want to cancel or change your order. 

Please contact us immediately at hello@andazsilks.com and we will do our best to help you out with any order changes or cancellation requests, though we cannot guarantee any changes will be made once your order has been placed.

Sometimes the email may be in your spam or junk folder. If the confirmation email cannot be located, don’t worry, please reach out to us at hello@andazsilks.com and we will help you out.

Our delivery times are only an estimate and delays can occur for various reasons. To check the whereabouts of your parcel, use the tracking number and link sent to you via email.